OUR SERVICE

AESTHETICS
TO TECHNICAL

01

VALUE OPTIMISATION
ENGINEERING

Budget may not be the primary concern, but all clients expect value and sometimes small compromises in design or material specification can make significant impacts on cost with no detriment to the aesthetic or functionality of the finished item. We will include any such suggestions as options in our pricing documents.

02

SUSTAINABILITY

If it is a concern of the client, we will review the materials and techniques required in the making of the furniture. If significant carbon savings can be identified that will not compromise the finished pieces, we will suggest those changes in our pricing documents.

03

MAINTENANCE

Our furniture will be outstanding when delivered, but we think it is just as important that it retains that impact over the years to come. Sadly, accidents happen, and furniture does get damaged. At design time, we try to anticipate such potential damage and plan how it can be repaired. For example, this may be ensuring that upholstery can be easily removed and replaced. We often supply spare sets of upholstery with a diagrammatic guide that will allow on-site replacement. We also keep spare fabric to ensure that damaged items can be repaired or remade to match.

PROJECT MANAGEMENT

01

PROJECT PLAN

A comprehensive project plan lies at the core of the Neal Jones Furniture service. The project managers (all furniture specialists) constantly refer to this plan, checking progress with the workshops. Progress is recorded by photograph, video and site visits and evidence is regularly shared with the client.

02

COST MANAGEMENT

Placing significant orders with small companies is often considered risky. Neal Jones Furniture mitigate this risk by a) carrying out their own financial due diligence and b) by managing the payment schedule to effectively guarantee the financial viability of the workshop through the project.

03

QUALITY CONTROL

Progress is regularly inspected by our furniture specialists to ensure that specifications are being followed correctly and implemented to the most demanding quality standards.

04

CLIENT INSPECTION
AND DELIVERY

Although the various pieces that make up a project can be made in workshops from across the UK, on completion they will all be brought to a central location, be that our studio or one of our workshops to facilitate easy client inspection. All furniture is carefully packed in robust casing and delivered using ‘white gloves’.

05

FIT FOR PURPOSE

Particularly important for marine and exterior furniture, our design process carefully considers the environmental conditions to ensure that the furniture is sufficiently protected. Other key criteria can concern weight or regulatory compliance (such as the reg-b requirements for marine furniture).